Privacy Policy

Last updated: 5 July 2026

2Tech Cloud LTD respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and protect personal data when you visit https://2tech.cloud/, use our platform, contact us, register for events, enquire about our services, or otherwise interact with us. It also explains your rights and how to contact us if you have questions about how we handle your information.

Who we are

For the purposes of UK data protection law, 2Tech Cloud LTD (Company No. 17249981, registered office 20 Wenlock Road, London, England, N1 7GU), trading as 2Tech, is the controller of the personal data described in this Privacy Policy. If you have any questions about this policy or about how we use your personal data, you can contact us at:

• Email: info@2tech.cloud
• Website: https://2tech.cloud/
• Company: 2Tech Cloud LTD (Company No. 17249981)

The personal data we collect

We may collect and use the following categories of personal data:

• identity and contact information, such as your name, job title, company name, email address, telephone number and postal address;
• account and platform usage information, such as your role, company affiliation, and records of your activity within our platform if you or your organisation use our services;
• content you submit for AI-assisted analysis, such as documents, call transcripts or other material you upload, which we process using AI-assisted analysis services to extract insights, generate summaries and provide the features you request;
• Google Account profile information, if you choose to sign in using "Continue with Google" — see "Google Sign-In and Google user data" below;
• enquiry, correspondence and relationship information, such as the content of messages you send to us and records of our communications with you;
• business information relevant to the services or products you ask us about;
• event and networking information, such as registration details, attendance records and follow-up notes;
• marketing preference information, such as whether you wish to receive updates from us and your communication preferences;
• technical and usage information, such as IP address, browser type, device information, referring pages, pages viewed, and the date and time of website visits;
• cookie and similar technology data, as described in "Cookies and similar technologies" below.

We do not intentionally collect more personal data than we need for the purposes described in this policy.

How we collect your personal data

We may collect personal data directly from you when you fill in forms on our website, sign up for or use our platform, contact us by email or phone, register for an event, meet us at a networking or face-to-face event, request information about our services, or otherwise communicate with us.

We may also collect personal data indirectly from other sources where this is lawful and appropriate, for example from publicly available professional sources such as company websites, LinkedIn profiles, Companies House records, event organisers, referrals, or business data suppliers. If we obtain your personal data indirectly, we will provide you with the privacy information required by law within the applicable time period and, where required, no later than our first communication with you.

Why we use your personal data

We may use your personal data to:

• respond to your enquiries and provide information about our services;
• take steps at your request before entering into a contract;
• provide our platform and services to clients and manage our business relationships;
• provide AI-assisted analysis and insights on content you choose to submit to our platform;
• administer events, meetings and business communications;
• operate, maintain, secure and improve our website, platform and systems;
• send service-related communications;
• send marketing communications where permitted by law;
• comply with legal, regulatory, accounting and record-keeping obligations;
• establish, exercise or defend legal claims.

Our lawful bases for processing

Under the UK GDPR, we rely on one or more of the following lawful bases depending on the circumstances:

• Contract: where processing is necessary to enter into or perform a contract with you or your organisation, including providing our platform's features;
• Legal obligation: where we need to process your data to comply with applicable law or regulation;
• Legitimate interests: where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms;
• Consent: where we rely on your consent, for example where consent is required for certain marketing;
• Vital interests: where applicable in limited circumstances involving urgent protection of someone's interests.

Where we rely on legitimate interests, those interests may include promoting and developing our business, responding to enquiries, maintaining client and prospect relationships, improving our services, keeping our systems secure, and sending relevant business-to-business communications where permitted by law.

Marketing communications

We may send you information about our services, events and updates where we have your consent or where we are otherwise permitted to do so under UK data protection law and the Privacy and Electronic Communications Regulations 2003 (PECR). Where consent is required for electronic marketing, we will ask for it before sending those messages. Where consent is not required and we rely on legitimate interests for relevant business communications, you still have the right to object at any time.

Please note that PECR gives stronger protection to some recipients, including sole traders and some partnerships, than to corporate subscribers. We aim to respect opt-outs and unsubscribe requests promptly, and maintain suppression records where necessary so that we do not contact people again after they have opted out.

Cookies and similar technologies

When you first visit our website, a cookie banner lets you choose between "Accept" and "Necessary only". You can change your choice at any time using the "Cookie settings" link in the website footer.

Our website and platform use cookies and similar technologies, including:

• strictly necessary cookies and tokens used for authentication, session security and fraud prevention, including bot-detection and fraud-prevention tools on our website's contact form and our platform, which help us verify that requests come from genuine users rather than automated bots;
• analytics cookies used within our platform to help us understand how it is used.

Strictly necessary cookies are always active, since they are required to operate our website and platform securely, and are not gated by the cookie banner. Analytics cookies are used within our platform only. You can manage or block cookies at any time through your browser settings, although disabling certain cookies may affect website or platform functionality.

Google Sign-In and Google user data

If you choose to sign in using "Continue with Google", we use Google's standard Sign-In service to authenticate you.

Data accessed: we request only the basic profile information Google provides by default when you sign in — your name, email address and profile photo. We do not request access to your Gmail, Google Drive, Google Calendar, Google Contacts, or any other Google service or data beyond this basic sign-in profile.

Data usage: we use this information solely to create or match your account within our platform, verify your identity when you log in, and display your name and photo within the application interface. We do not use your Google Account information for any other purpose, and we do not share it with third parties except as described in "Who we share personal data with" below.

You can review or revoke 2Tech's access to your Google Account at any time via your Google Account security settings at https://myaccount.google.com/permissions.

Who we share personal data with

We may share personal data, where necessary and lawful, with the following categories of recipients:

• our cloud hosting, infrastructure, analytics, security and AI processing providers;
• other IT, website, CRM and communications service providers;
• professional advisers, such as legal, compliance, accounting or insurance advisers;
• event partners or service providers involved in delivering a service or event you have asked for;
• regulators, public authorities, courts, law enforcement agencies or other third parties where disclosure is required by law or necessary to protect our legal rights;
• a purchaser, investor, successor or other relevant third party in connection with a business sale, merger, restructuring or acquisition.

We do not sell your personal data.

International transfers

Our primary databases are hosted in the UK/EU (London, England region). However, certain processing — including analytics, fraud-prevention tools, and AI-assisted analysis — may involve data being processed on our service providers' global infrastructure, which can include locations outside the UK. Where personal data is transferred internationally, we take steps to ensure appropriate safeguards are in place in accordance with UK data protection law, such as adequacy regulations or approved contractual safeguards, and we will provide further information on request.

How long we keep personal data

We retain personal data only for as long as necessary for the purposes for which it was collected, including for legal, regulatory, tax, accounting, dispute resolution and legitimate business record-keeping purposes. We do not keep personal data indefinitely unless there is a lawful reason to do so.

When deciding how long to keep personal data, we consider the nature of the data, the purpose for which it was collected, the sensitivity of the information, the risk of harm from unauthorised use or disclosure, applicable legal obligations, and whether we need the information for ongoing business or legal purposes. Where someone objects to marketing or unsubscribes, we may retain limited suppression information so that we can respect that preference in future.

Your rights

Subject to the law and depending on the circumstances, you may have the right to:

• be informed about how your personal data is used;
• request access to your personal data;
• request correction of inaccurate or incomplete data;
• request deletion of your personal data;
• request restriction of processing;
• object to processing based on legitimate interests;
• object at any time to the use of your personal data for direct marketing;
• request the transfer of certain personal data to you or another organisation;
• withdraw consent at any time where we rely on consent.

If you want to exercise any of these rights, please contact us at info@2tech.cloud. We may need to verify your identity before responding to your request.

Your right to object to direct marketing

You have the right to object at any time to the processing of your personal data for direct marketing purposes. If you object, we will stop using your personal data for direct marketing. You can do this by using the unsubscribe link in a marketing email or by contacting us at info@2tech.cloud.

Complaints

If you have concerns about how we handle your personal data, please contact us first so that we can try to resolve the issue. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, via its website: https://ico.org.uk/make-a-complaint/.

Security

We use appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Third-party links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices, content or security of those third-party sites, and we encourage you to read their privacy notices before providing any personal data to them.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or how we process personal data. Any updates will be posted on this page, and the "Last updated" date at the top of this policy will be revised accordingly.

Terms of Service

By accessing this website, you agree to comply with our general Terms of Service. All content, logo branding, design components, and custom illustrations displayed on 2Tech.cloud are the exclusive intellectual property of 2Tech and are protected by international copyright laws.

Data Processing Agreement

For wholesale and partner integration contracts, we operate as a Data Processor under standard contractual clauses (SCCs). Our platform processes system log data, call queue status codes, and sentiment transcription arrays in fully encrypted transit and rest states.